Shipping policy

Shipping Policy

At Glow Rich, we are committed to delivering your orders quickly, safely, and efficiently. Please review our shipping policy below to understand how we process and ship your orders.

Order Processing Time

All orders are processed within 1–2 business days after your order is placed. Orders are not processed or shipped on Sundays or public holidays.

Once your order is processed, it will be handed over to our trusted delivery partners for shipping.

Shipping Time

Estimated delivery time depends on your location:

  • Metro Cities: 3–5 business days

  • Other Cities & Towns: 4–7 business days

  • Remote Areas: 5–8 business days

Please note that delivery times are estimates and may vary due to courier delays, weather conditions, or unforeseen circumstances.

Shipping Charges

Shipping charges (if applicable) will be calculated and displayed at checkout before you complete your purchase.

Occasionally, we may offer free shipping promotions, which will be clearly mentioned on the website.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation message with tracking details via SMS, email, or WhatsApp. You can use the tracking link to monitor your order status in real time.

Incorrect Address

Please make sure that your shipping address and contact details are correct when placing your order. Glow Rich is not responsible for delivery issues caused by incorrect or incomplete addresses provided by the customer.

Delayed or Lost Packages

While we work with reliable courier partners, there may occasionally be delays beyond our control. If your order is significantly delayed or you believe your package is lost, please contact our support team and we will assist you in resolving the issue.

Contact Us

If you have any questions regarding shipping or your order, please feel free to contact our support team.

Email: glowrichhelpcenter@gmail.com
Customer Support: Available Monday – Saturday

✨ Thank you for shopping with Glow Rich. We appreciate your trust and look forward to delivering a great experience.