Shipping Policy
Last Updated: 25-AUG-2025
Thank you for shopping with Glow Rich. We aim to deliver your favorite skincare products quickly and safely. This Shipping Policy explains how we process and ship your orders.
📦 Order Processing
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All orders are processed within [1–2 business days] after payment is confirmed.
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Orders placed on weekends or public holidays will be processed the next business day.
🚚 Shipping Partner
We ship all orders via Shiprocket, which partners with trusted courier services across India and internationally (where available).
🌍 Shipping Coverage
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Domestic Shipping (India): We deliver across most pincodes.
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International Shipping: Currently not available. If available, shipping rates and timelines will vary by destination.
💰 Shipping Rates
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Free Shipping: on all orders above [₹ 4000].
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Standard Shipping Charges: applied at checkout for orders below the free shipping threshold.
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Shipping charges are calculated automatically at checkout based on delivery location and order weight.
⏱ Delivery Timelines
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Metro Cities (India): 2–5 business days
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Other Locations: 4–7 business days
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Remote Areas: 7–10 business days
Delivery times are estimates and may vary due to courier delays, weather, or unforeseen circumstances.
📦 Order Tracking
Once your order is shipped, you will receive a tracking link via email/SMS from Shiprocket so you can follow your package in real-time.
📋 Undelivered / Returned Packages
If an order is undelivered due to an incorrect address, refusal to accept, or failed delivery attempts:
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The order may be returned to us.
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Re-shipping charges will apply if you wish to have it resent.
⚠️ Important Notes
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We are not responsible for delays caused by courier companies, customs, or natural events.
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In case of damaged or tampered packaging, please do not accept the package and contact us immediately at glowrichhelpcenter@gmail.com
📞 Contact Us
For any questions related to shipping, please reach us at:
📧 Email: glowrichhelpcenter@gmail.com